1. Introduction

This website is operated by Kjempa AS. We respect your privacy and are committed to protecting your personal data.

This website is subject to Norwegian legislation and the EU General Data Protection Regulation (GDPR). In this privacy policy we explain what personal data we collect, how it is used, and what rights you have regarding your personal information.

Personal data refers to any information that can be linked to an identifiable individual. This may include, for example, your name and contact details such as email address and telephone number.

2. What personal data do we collect?

Communication

We may store information that you provide when contacting us by email, SMS, telephone, or through social media. Emails are stored on the email service provider’s servers and may also be downloaded to local devices used by us. SMS messages may be stored on mobile devices and in cloud backups. Messages sent through social media platforms are stored on the servers of those services.

Bookings and purchases

When making a booking, purchasing a membership, or contacting us regarding our services, we may collect personal data necessary to provide the service. This may include:

  • Name
  • Email address
  • Telephone number
  • Address (when required for billing or communication)

Bookings and payments may be processed through third-party services such as Vipps. These services process personal data according to their own privacy policies.

Website usage

We may collect anonymised information about how visitors use our website. Our website is built using WordPress, an open-source content management system.

We use Google Analytics to collect anonymised statistics about website traffic and usage patterns. This helps us understand how visitors use the site and allows us to improve the content and functionality.

3. How we use personal data

Personal data is used only when necessary to:

  • Respond to inquiries and communicate with you
  • Process bookings, memberships, or purchases
  • Improve the functionality and content of our website
  • Comply with legal obligations

4. Sharing of personal data

We may share personal data with trusted service providers who assist us in operating our business. This may include web hosting providers, IT services, payment services, or accounting services.

These parties only process personal data when necessary to provide their services and are required to protect the data appropriately.

5. Data protection

Kjempa AS implements appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorised access, disclosure, alteration, or destruction.

6. Cookies

We use cookies on this website to ensure proper functionality and to collect anonymised visitor statistics.

Cookies are small text files stored on your device when you visit a website. Most browsers automatically accept cookies, but you can change your browser settings if you prefer to block or delete cookies.

This website uses certain third-party services including:

  • Google Analytics (website analytics)
  • Google Maps (maps)
  • YouTube (video content)

These services may place cookies in order to provide their functionality.

7. External links

This website may contain links to external websites that are not operated by us. We are not responsible for the privacy practices of such websites.

8. Legal basis for processing

We process personal data only when we have a lawful basis under the GDPR. Depending on the situation this may include:

  • Processing necessary to provide services or fulfil a contract (such as bookings or memberships).
  • Our legitimate interest in responding to inquiries and operating our business.
  • Your consent, for example when cookies are used for analytics purposes.

9. Data retention

We retain personal data only for as long as necessary to fulfil the purposes described in this policy or to comply with legal obligations.

10. Your rights

Under applicable data protection laws you may have the right to:

  • Request access to the personal data we hold about you
  • Request correction of inaccurate personal data
  • Request deletion of your personal data
  • Withdraw consent where processing is based on consent

11. Contact information

If you have any questions regarding this privacy policy or how we process personal data, please contact us.

Kjempa AS
Email: post@damperietsauna.no
Phone: +47 913 522 222